This month has seen the publication of a new blog from Lucy Browne, our Citizen Ambassador for women and children’s services (pictured).  Lucy sees her role as listening to the experiences and views of local women and their families about the care they receive during the ‘First 1,000 days’ –the period from conception to a child’s second birthday – and to then feed this back to the people at Surrey Heartlands who plan and deliver services.

The First 1,000 Days is an important focus for Surrey Heartlands, as it links with the wider determinants of health – a diverse range of social, economic and environmental factors which impact on people’s health. They are seen as crucial in influencing health and wellbeing throughout life and provide a vital opportunity to positively influence a child’s future.

The Citizen Ambassador role was developed as part of Surrey Heartlands Health & Care Partnership’s citizen engagement programme. To ensure that the citizen ambassadors provide a fully independent voice, Surrey Heartlands asked Healthwatch Surrey, a local independent champion for users of health and care services, to help recruit and support them. You can read Lucy’s blog in full here.