‘HANDi app’ is a new child health app being rolled out for families, parents and carers living and working across Surrey to provide advice and support for newborn issues or when their child is experiencing symptoms of common childhood illnesses. HANDi app is free for all users and is available to download now. The app also provides guidance to medical professionals working in the community.

HANDi app has been created with families in mind and offers easily accessible advice and guidance on the best actions to take for six common childhood illnesses including diarrhoea and vomiting, high temperature, chest complaints such as Croup and Wheeze, abdominal pain and common newborn health issues.

Jane, a mum of four children aged between 1 and 8 years old, endorses the app: “I find HANDi app invaluable. It is my first place of reference for the many day-to-day health queries involving my young children. The app helps me to know what to do and when to seek help when one of my children becomes unwell. I find the traffic light pathway really useful. The app has given me confidence to assess my child’s situation, and has saved a few unnecessary trips to the GP.”

Designed using the latest National Institute of Clinical Excellence (NICE) and Royal College of Paediatrics and Child Health (RCPCH) guidelines, and developed in partnership with Paediatricians and GPs, the app aims to offer reassurance to parents on the best course of action and ensures that children are cared for in the most appropriate environment for their condition.

Dr Alex Henderson, GP and Clinical Lead for Maternity, Children and Young People North West Surrey Integrated Care Partnership (ICP) said:

“The HANDi app is a really helpful source of information about common childhood illnesses for parents and carers, at any time from their smart phone or tablet. We hope it will support parents and carers to feel confident about caring for their unwell child and provide a guide to finding the right help when needed.”

Key features of the app include:

  • Guidance and advice on Newborn issues
  • Links to breastfeeding support in the community
  • Direct link to Health Visitor advice line
  • Symptom checker for common childhood illnesses
  • Advice and guidance on the best course of action for treatment
  • Localised GP and hospital information

The initiative has already been rolled out across the North West area of Surrey and due to its success, will be made available across the rest of Surrey Heartlands.

The app is free to download and available on Google Play and Apple App Stores. Once the app is downloaded the user can select Surrey Heartlands for localised information.