Our Citizen-led Engagement approach has been nationally recognised and through it Surrey Heartlands offers its population the opportunity to co-design health and social care service improvements. We began this work with in-depth piece of research with 1,500 local residents on their perceptions and expectations from local health and care services. The results are really interesting and have provided us with a solid building block to help inform our more detailed engagement programmes.
Alongside this, we established a residents’ panel as an additional way to involve people across the county via regular online surveys on a range of subjects relating to health, social care and other interconnected public services. We are using this insight alongside other sources of information and you can see the results of these surveys.
Find out more about our unique approach here.