The Academy

The Academy is an enabler which supports clinicians and integrated care partners to deliver high quality outcomes by reducing unwarranted variation. It adopts and spreads innovation and best practice and works beyond organisational boundaries to liberate solutions – in areas such as culture, leadership, data and innovation – that will improve outcomes in health and social care. We are supported in this work by the Kent, Surrey, Sussex Academic Health Science Network.

Key Deliverables

The work of the Surrey Heartlands Academy is focused on these areas:






Our current project areas:

Improving quality and patient safety by bringing together all of the quality improvement teams across Surrey Heartlands under the Surrey Improvers Network so they can work better together and make the most of the diversity of improvement approaches across the partnership.

The Surrey Office of Data Analytics (SODA) enables information to be shared to drive transformational change through the ability to use analytics to give broader insights. SODA is working to embed the use of population health analytics throughout Surrey Heartlands to drive change and service improvement.

An eight month system leadership programme to bring together 500 leaders from across the health and care system, including community partners, and foster a culture of collaboration.

Strengthening the heart of Surrey Heartlands by connecting the system-wide workforce to each other and the work in hand, giving space for knowledge and ideas to be developed and exchanged and showcasing initiatives to enable us to learn from each other.

As part of this work, the Academy is looking to recruit a number of Professional Champions to support the development of networks across the system.

The Kent Surrey Sussex region has won funding from the National Institute of Health Research to set up an Applied Research Collaborative which will allow closer engagement between research and health and care delivery to accelerate change. This will enable us to progress relevant areas of research.

A  joint 20-week project between NHS England and Surrey Heartlands to support four Primary Care Networks to improve health outcomes for their patient population using data analysis to drive service change.

Making it easy for companies to partner with Surrey Heartlands.

A Surrey Heartlands consortium has won funding from the M3 Local Enterprise Partnership to support the set up of a Health Technology Accelerator. This will enable health technology to be realised more quickly to benefit local citizens.

Eight Forum events each year bring workstreams together to work collaboratively to address issues and facilitate development, and our quarterly Connection Conferences showcase best practice and innovation and widen awareness of work across Surrey Heartlands and beyond.

Who to contact

The Academy team offers a wide range of support to colleagues across Surrey Heartlands. Please feel free to contact any of our team for more information and advice.

Academy events – Lisa Mardell


Commercial Development opportunities – Heather Bokota


Multi-Professional Reference Panels – Sreya Pokhali


Project Evaluation – Negin Sarafraz-Shekary


Quality Improvement – Heather Bokota