The Academy

The Academy is a virtual network that supports clinicians with the adoption and spread of innovation and best practice, by working beyond organisational boundaries to liberate solutions that will improve outcomes in health and care. 

The Academy is also tasked with reducing unwarranted clinical variation, which means people in Surrey Heartlands can expect the same levels of high quality care and outcomes no matter where they live.  We are delighted to be supported in this work by the Kent, Surrey, Sussex Academic Health Science Network.

The Nine Project Areas

The work of the Surrey Heartlands Academy is focused on these areas:

Leadership

Connection

Knowledge

Improvement

Innovation

Our work is divided into nine project areas:

Setting system-wide outcomes for clinical work streams. This has been completed for Cardiovascular Disease with Diabetes, Mental Health and Cancer underway

Developing a clinical engagement model, developing Clinical Reference Groups to support Surrey Heartlands’ priorities, piloting a Clinical Workforce Ambassador approach with work streams and engaging with the wider health and care workforce

Developing the Surrey Office of Data Analytics, a virtual team from across the system enabling information sharing to drive transformational change. This team delivers the Hackathon events examining how data can be better used to identify and target specific groups of citizens for health and care improvement. The first of these was for Cardiovascular disease; the second is for Primary Care Homes, with the final one on Children’s Services

Working with the Institute for Healthcare Improvement to develop a quality improvement system that will ensure the organisations within the partnership work together as a system to provide sustainable high quality health and care for citizens

Organising the Surrey Expo events to bring together the best of industry and health and social care to discuss how to drive innovation through transformation work and to showcase improvement and innovation across Surrey Heartlands.

Creating and agreeing a strategic vision

Enabling the Academy to be self-sustaining

Partnering with the University of Surrey’s clinical academic group

Sharing our work with stakeholders across the partnership and beyond.

Academy Achievements

Since the Academy’s launch in May 2017, key activity has included:

Each has been attended by clinical leads along with strategists, programme managers, work stream programme boards, Darzi fellows and some members of the public. The aim is to bring work streams together to work collaboratively to address issues, facilitate training and development and to be supported in setting clinical outcomes.

For key partners and stakeholders to showcase best practice and innovation and widen awareness of work across Surrey Heartlands. Events so far have showcased Digital Work and Quality Improvement.

An annual conference to bring together the best of industry and health and social care from across Surrey to discuss how to drive innovation through transformation work and to showcase improvement and innovation across Surrey Heartlands. More than 300 people attended the first event at Sandown Park in March 2018.

Advising those working across Surrey Heartlands on engagement with health and care practitioners, and an Evaluation Strategy to describe how the impact of work will be evaluated

To develop Surrey Heartlands as a Quality Improvement system, carrying out diagnostics by assessing quality improvement capability across all the sites in the partnership.

Resulting in 26 pledges being made to help make prevention everyone’s business.

In logic modelling so they can identify and map out the resources and activities needed to make change happen and achieve specific outcomes for improving health.

For example with the distribution of more than 100 mobile heart rate devices to patient group stakeholders to be used by volunteers in GP Practices waiting rooms

Surrey county council and NHS provider and community trusts for ‘Hackathon’ events to look at how data can be better used to identify and target specific groups of citizens for health and care improvement. The first of these was for Cardiovascular disease; the next one is for Primary Care Homes, with the final one concentrating on Children’s Services.

To connect analytics and business intelligence expertise from across the partnership to help with planning services, providing real-time data to support decision-making for care and looking at reducing unwarranted variation

A maturity test to see how ready a health and care system is to use digital technology. Two Listening Workshops engaged 45 members of the public, researchers and health and care practitioners and also helped shape the Digital Strategy.

Who to contact

The Academy team offers a wide range of support to colleagues across Surrey Heartlands. Please feel free to contact any of our team for more information and advice.

Academy events – Lisa Mardell

Email lisa.mardell@nhs.net

Commercial Development opportunities – Heather Bokota

Email heather.bokota@nhs.net

Multi-Professional Reference Panels – Sreya Pokhali

Email sreya.pokkali@nhs.net

Project Evaluation – Negin Sarafraz-Shekary

Email SarafrazShekary.Negin@surreycc.gov.uk

Quality Improvement – Heather Bokota

Email heather.bokota@nhs.net