The Academy has been bringing together improvement leaders from across the system to examine how we can share the excellent improvement work already taking place and support each to other to grow it.

We have been working closely with Clare Stone, Director for Quality in Surrey Heartlands, on transforming quality. In particular, understanding what the principles of a quality management system could look like for us. By matching quality improvement to our assurance of quality and learning from these principles, we can plan our care much more effectively and have the confidence to know we can continuously improve quality.

We’ll be fully launching the Surrey Improvers Network soon so please look out for some exciting developments in the future. In the meantime, we are proud to be part of the brilliant Health Foundation Q community, a nationwide improvement network for those involved in improvement work or who are interested in finding out more.

Join the Q community
Are you involved in improvement? If so, the Q community is an initiative to connect individuals locally with improvement expertise across the UK. It aims to foster continuous and sustainable improvement in health and care and gives people the opportunity to pool their knowledge, insights and connections, and encourages collaborative work.

Delivered by the Health Foundation, this community is now approaching 3,000 members and you can apply to join them to make connections, develop your skills, join a special interest group or take part in Q labs. For more information and to apply click here.

Q Exchange
Q community members can apply for the Q Exchange, which offers up to £30,000 for improvement ideas.

There are two themes: Building improvement capability across boundaries, and Understanding alternatives to traditional outpatient appointments. We currently have six bids from within Surrey Heartlands which would greatly appreciate your support, votes and feedback:

Hexitime timebank
Funding from last year’s Q Exchange led to the launch of the Hexitime timebank. This timebanking platform helps quality improvers in health and care to exchange information and skills. You can earn time credits by offering your skills for improvement work and spend credit to draw Hexitime members into your own work, or even donate your credit to others.

Sign up is easy to do here. Let us know what you think about the platform, especially any connections that you do make – contact